by queuelesscenter | Jan 19, 2017 | Customer Service
Would your service change if you were the customer? Sometimes the best way to find ways to improve is to try being your own customer. I recently rented a car from a rental agency at an airport in upstate New York. In many many ways the experience was wonderful. The...
by queuelesscenter | Oct 29, 2013 | Customer Service
Yesterday was a beautiful, sunny day in Orlando. On my way to return the rental car. I stopped to fill up the tank. I pulled off the highway and pulled into the first gas station on the route. I looked at the Sun Gas Xpress price 87 octane was $5.29 per gallon. I will...