by queuelesscenter | Jan 11, 2017 | Employee Engagement, Quality
A new year reminds us that new beginnings are always possible. I’m currently enjoying expanding mentoring relationships. A beautiful aspect of mentoring is the bi-directional flow of the relationship – it is most effective when there is give and take. One of the...
by queuelesscenter | Feb 15, 2013 | Quality
I was recently told by a client, “You are my customer.” Four simple words that made me feel immediately comfortable with the project. It was clearly established that I would receive necessary information to meet my commitments. Throughout the entire...
